Please review our refund and cancellation terms before purchasing or starting our services.
Last Updated: July 21, 2026At Adnectics IT Solutions, we are committed to delivering high-quality software development and digital marketing services.
As our services are customized according to each client's requirements, our refund and cancellation terms depend on the nature of the project, work completed, and the agreed payment terms.
Our services may include:
Before starting a project, the scope of work, project cost, estimated timeline, payment terms, and deliverables will be discussed and agreed upon with the client.
For project-based services, an advance payment may be required before development or service delivery begins.
The advance payment confirms the client's acceptance of the project scope and allows us to allocate the required resources and begin work on the project.
Advance payments are generally non-refundable once project work has commenced, except where otherwise agreed in writing.
A client may request project cancellation by contacting Adnectics IT Solutions in writing.
If the project is cancelled before work begins, refund eligibility will depend on the agreed payment terms and any administrative or processing costs incurred.
If the project has already started, any refund will be evaluated based on:
Any refundable amount, if applicable, will be calculated after deducting the above costs.
Adnectics IT Solutions reserves the right to suspend or cancel a project in circumstances including:
In such cases, the refund, if applicable, will be determined based on the work completed and expenses incurred up to the cancellation date.
Any additional features, functionality, design changes, or requirements outside the original agreed scope may result in additional charges.
Changes to the project scope may also affect the estimated delivery timeline.
Additional work will be undertaken after receiving approval from the client.
Digital marketing services are generally provided on a monthly or agreed contractual basis.
Payments made for digital marketing services are generally non-refundable once the agreed service period has started, as resources and campaign activities may already have been allocated or performed.
Any cancellation or termination of ongoing marketing services will be subject to the terms agreed upon in the service agreement or proposal.
Some projects may involve third-party services, tools, hosting, domain registration, SMS services, payment gateways, APIs, software licenses, or other external services.
Payments made to third-party providers on behalf of the client may be non-refundable and will be subject to the refund policies of the respective third-party provider.
Adnectics IT Solutions is not responsible for refunds related to third-party services where the payment has already been processed or the service has been activated.
Where a refund is approved, it will generally be processed using the original payment method or another mutually agreed payment method.
The time required for the refund to reflect in the client's account may depend on the payment gateway, bank, or financial institution involved.
Any applicable transaction or payment processing charges may be deducted from the refundable amount.
The following services may generally be non-refundable once work or service delivery has started:
If you have any concerns regarding a payment, service, or refund, we encourage you to contact us first so that we can review the matter and work toward a reasonable resolution.
All refund requests will be reviewed on a case-by-case basis based on the agreed project scope, payment terms, service agreement, and work completed.
Adnectics IT Solutions reserves the right to update or modify this Refund & Cancellation Policy at any time.
Any changes will be published on this page with an updated Last Updated date.
If you have questions about this Refund & Cancellation Policy or wish to request a cancellation or refund review, please contact us.
Adnectics IT Solutions
Email: adnectics@email.com
Phone: +91 7799881222
Address: Adnectics IT Solutions, TPT Colony, Opp Sunitha Nursing Home, Seethammadhara, Visakhapatnam